While youre there, browse everything from elegant gift boxes of chocolate to. “These will be more focused on the basics: self-awareness in the areas of conflict management, change management and decision-making”, Rasila concludes. Hotel Chocolat 4 17 reviews 200 of 1,148 Shopping in New York City Speciality & Gift Shops Closed now 8:00 AM - 8:30 PM Visit website Call Email Write a review About What we believe in: Originality - We’re constantly striving to be fresh, creative and innovative, and always one surprising step ahead. Drop into Hotel Chocolat and try a new recipe on the house every month. Rasila plans to cascade a simplified version of the training. ![]() The positive effects are so obvious that other teams are now asking for similar development. Keeping the lines of communication open helps to unite and bond the management team – so people are more willing to talk things through with their peers and sort out any problems. Rasila also emphasises the element of fun that helped build the relationships and collaboration in the team. One example of the change is that the emailing culture, associated with high FIRO-B Affection needs, has become more targeted, with people cutting to the chase, and saving time. People now understand the science behind behaviour and are therefore willing to be flexible, to empathise and to not hide behind their default ways of doing things. Subtle changes have made big differences – for example, people have become aware, when giving feedback, how they would want to receive it.” Their teams are saying ‘Something has changed, but we don’t know what it is!’ They have become more inclusive and understanding. “People’s approaches are now completely different. People are actively adapting their behaviour in the light of the insights from the sessions, with an awareness of other people’s needs, as well as the skills to incorporate a range of viewpoints to make the best business decisions. Rasila and the team of managers (as well as their respective teams) have seen considerable changes in behaviour. Starting as an online retailer, they now have over 70 stores across the UK, Europe and America, as well as a top-notch hotel at their chocolate plantation on the Rabot Estate in St Lucia. Luxury chocolatier and cocoa grower Hotel Chocolat has been selling original, top-of-the-range chocolate since 2004. Hotel Chocolat Learn how senior leaders were developed with MBTI and FIRO
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